Payments and Refunds
Payment Methods
Apple Pay & Google Pay
Use Apply Pay or Goole Pay to make your purchase fast, efficient and secure.
Credit Card
We accept Visa, MasterCard and American Express.
NZ Bank Deposit
If you have placed an order and selected Direct Bank Transfer as your payment method, you will receive an email with detailed payment instructions, including the amount and our bank account number.
Our bank account details are as follows:
Account name: Smile Emart Limited
Account No. 12-3232-0310335-00
Please use your order number as a reference for your payment.
Internet Banking payments will take 1-2 working days to be fully processed by us and applied to your order.
Your items will be shipped after they are fully processed. You will receive an email from us once your item has been shipped.
POLi Pay
You can use POLi Pay as your payment method. It is the same as making an online bank transfer, and POLi Pay is fast, efficient, and secure. The regular online bank transfer can take 1-2 working days to be processed for us. POLi payments appear instantly in our account for faster processing of your order.
POLi payments appear instantly in our bank account for faster processing your order!!
Refunds
Refunds to your Credit Card or Bank Account will take approximately 1-2 working days to be fully processed.
If you paid by Credit Card, 3% of the total payment amount is not refundable.
If you paid by AfterPay, 6% of the total payment amount is not refundable.
